--- title: How do I add or remove team members / see what users are on my account? description: Manage your VenueNow team easily – go to Company Settings to view team members, add new users, assign role types (Company administrator, Location administrator, Location manager), update venue access, change permissions, or remove users. --- [Skip to content](https://partner.venuenow.com/knowledge/how-do-i-add-team-members#main-content) English Show submenu for translations ![VN Logo-1.png\]](https://partner.venuenow.com/hs-fs/hubfs/VN%20Logo-1.png?height=25&name=VN%20Logo-1.png) Open main navigation Close main navigation - English Show submenu for translations - Back to home page Back to home page Hi there, how can we help you today? - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://partner.venuenow.com/knowledge?hsLang=en) 2. [Venue Partner](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en) 3. [Updating Your Listings](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#updating-your-listings) # How do I add or remove team members / see what users are on my account? #### **Step 1** Click the circular icon in the top right or bottom left to reveal the dropdown menu #### ![Screenshot 2026-03-12 at 11.22.09 AM](https://partner.venuenow.com/hs-fs/hubfs/Screenshot%202026-03-12%20at%2011.22.09%20AM.png?width=539&height=119&name=Screenshot%202026-03-12%20at%2011.22.09%20AM.png) ![Screenshot 2026-03-12 at 11.22.37 AM](https://partner.venuenow.com/hs-fs/hubfs/Screenshot%202026-03-12%20at%2011.22.37%20AM.png?width=525&height=488&name=Screenshot%202026-03-12%20at%2011.22.37%20AM.png) **Step 2** Click "Company Settings" ![Screenshot 2026-03-12 at 11.23.11 AM](https://partner.venuenow.com/hs-fs/hubfs/Screenshot%202026-03-12%20at%2011.23.11%20AM.png?width=491&height=451&name=Screenshot%202026-03-12%20at%2011.23.11%20AM.png) #### **Step 3** Click the "Team" tab on the left ![Team 1](https://partner.venuenow.com/hs-fs/hubfs/Knowledge%20Base%20Import/Team%201.jpg?width=670&name=Team%201.jpg) **From here, you can:** - See the team members that are associated with your account and their role type - Edit team members' details - Add new users / team members --- ### How to add a new user / team member #### **Step 1** Click the "Add user" button in the middle-left of the page. This will reveal a pop up window **![Team 2](https://partner.venuenow.com/hs-fs/hubfs/Knowledge%20Base%20Import/Team%202.png?width=670&name=Team%202.png)** #### **Step 2** Enter the user's first name, last name, email and phone number (if you have all these details). **Step 3** Select a role type from the dropdown **Role type definitions:** - **Company administrator (Highest privileges)** - Has access and permission to view and edit everything - **Location administrator** - Can view, approve and decline bookings and edit spaces in one or more selected locations, can't edit locations or payment details - **Location manager** - Can only view, approve and decline bookings in one or more selected locations, can't edit workspaces, locations or payment details #### **Step 4** Select the venues the user will be associated with by checking the boxes next to the address **![Team 3](https://partner.venuenow.com/hs-fs/hubfs/Knowledge%20Base%20Import/Team%203.jpg?width=670&name=Team%203.jpg)** **Step 5** Click save. An email invite will then be sent to the user and they will be prompted to join your account --- ### How to remove a team member #### **Step 1** Click the "Edit" button for the team member you'd like to remove ![Team 4](https://partner.venuenow.com/hs-fs/hubfs/Knowledge%20Base%20Import/Team%204.jpg?width=670&name=Team%204.jpg) #### **Step 2** Click the "Remove user" button in the bottom left of the pop up window ![Team 5](https://partner.venuenow.com/hs-fs/hubfs/Knowledge%20Base%20Import/Team%205.jpg?width=670&name=Team%205.jpg) #### **Step 3** Click "Yes" on the "Are you sure?" pop up --- ### How to change a team member's role type / permissions **Role type definitions:** - **Company administrator (Highest privileges)** - Has access and permission to view and edit everything - **Location administrator** - Can view, approve and decline bookings and edit spaces in one or more selected locations, can't edit locations or payment details - **Location manager** - Can only view, approve and decline bookings in one or more selected locations, can't edit workspaces, locations or payment details #### **Step 1** Click the "Edit" button for the team member you'd like to change role types #### ![Team 4](https://partner.venuenow.com/hs-fs/hubfs/Knowledge%20Base%20Import/Team%204.jpg?width=670&name=Team%204.jpg)**Step 2** Click the "Roles" dropdown and select a new role type **![Team 5](https://partner.venuenow.com/hs-fs/hubfs/Knowledge%20Base%20Import/Team%205.jpg?width=670&name=Team%205.jpg)** #### **Step 3** Click "Save changes" - [Customer](https://partner.venuenow.com/knowledge/customer?hsLang=en#main-content) - [Getting Started](https://partner.venuenow.com/knowledge/customer?hsLang=en#getting-started) - [Enquiries and Bookings](https://partner.venuenow.com/knowledge/customer?hsLang=en#enquiries-and-bookings) - [Booking Updates](https://partner.venuenow.com/knowledge/customer?hsLang=en#booking-updates) - [Venue Partner](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#main-content) - [Become a VenueNow Partner](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#become-a-venuenow-partner) - [Updating Your Listings](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#updating-your-listings) - [Account Management](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#account-management) - [VenueNow Enquiries & Dashboard](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#venuenow-enquiries-dashboard) - [Bookings](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#bookings) - [Reporting Dashboard](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#reporting-dashboard) - [Finance](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#finance) - [Account Settings](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#account-settings) - [Payment & Fees](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#payment-fees) - [Venue Partner Plans](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#venue-partner-plans) - [Reporting](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#reporting) - [Product Updates](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#product-updates) - [Enquiry Dashboard](https://partner.venuenow.com/knowledge/venue-partner?hsLang=en#enquiry-dashboard) - [General](https://partner.venuenow.com/knowledge/general?hsLang=en) - [Supplier Partner](https://partner.venuenow.com/knowledge/supplier-partner?hsLang=en#main-content) - [Getting Started](https://partner.venuenow.com/knowledge/supplier-partner?hsLang=en#getting-started) - [Your Listings](https://partner.venuenow.com/knowledge/supplier-partner?hsLang=en#your-listings) - [Enquiries & Bookings](https://partner.venuenow.com/knowledge/supplier-partner?hsLang=en#enquiries-bookings) - [Payments & Fees](https://partner.venuenow.com/knowledge/supplier-partner?hsLang=en#payments-fees) - [Performance & Analytics](https://partner.venuenow.com/knowledge/supplier-partner?hsLang=en#performance-analytics) - [Account Settings](https://partner.venuenow.com/knowledge/supplier-partner?hsLang=en#account-settings) [![VenueNow](https://partner.venuenow.com/hs-fs/hubfs/VN%20Logo%20512-1.png?width=178&height=25&name=VN%20Logo%20512-1.png "VenueNow")](http://venuenow.com) Copyright © 2026, VenueNow