---
title: Venue Partner | Knowledge Base
description: Get help with listing, receiving enquiries and bookings, communicating with guests and more.
---

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1. [Knowledge Base](https://partner.venuenow.com/knowledge)
2. [Venue Partner](https://partner.venuenow.com/knowledge/venue-partner)

# Venue Partner

 Get help with listing, receiving enquiries and bookings, communicating with guests and more.

## Become a VenueNow Partner

- [How do I list my venue on VenueNow?](https://partner.venuenow.com/knowledge/venue/how-do-i-list-my-venue-on-venuenow)
- [What are the benefits of listing my space on VenueNow?](https://partner.venuenow.com/knowledge/venue/what-are-the-benefits-of-listing-my-space-on-venuenow)
- [Can anyone list on VenueNow?](https://partner.venuenow.com/knowledge/venue/can-anyone-list-on-venuenow)
- [Can you help me set up my VenueNow account?](https://partner.venuenow.com/knowledge/can-you-help-me-set-up-my-venuenow-account)
- [What is VenueNow and how does it work?](https://partner.venuenow.com/knowledge/venue/what-is-venuenow-and-how-does-it-work)
- [What does it cost to be listed on VenueNow?](https://partner.venuenow.com/knowledge/venue/what-does-it-cost-to-be-listed-on-venuenow)
- [What information do I need to start listing?](https://partner.venuenow.com/knowledge/venue/what-information-do-i-need-to-start-listing)
- [Can I get help setting up my profile and spaces?](https://partner.venuenow.com/knowledge/venue/can-i-get-help-setting-up-my-listing)
- [What are the main requirements to list a venue](https://partner.venuenow.com/knowledge/what-are-the-main-requirements-to-list-a-venue)
- [Why is VenueNow better than competitors or alternatives?](https://partner.venuenow.com/knowledge/why-is-venuenow-better-than-competitors-or-alternatives)
- [What makes an exemplary Venue Partner?](https://partner.venuenow.com/knowledge/venue/what-makes-an-exemplary-venue-partner)
- [Can I be on VenueNow for free?](https://partner.venuenow.com/knowledge/can-i-be-on-venuenow-for-free)
- [Are there any listing restrictions?](https://partner.venuenow.com/knowledge/venue/are-there-any-listing-restrictions)

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## Updating Your Listings

- [How to add video to your listings](https://partner.venuenow.com/knowledge/how-to-add-video-to-your-listings)
- [How to add pricing to your spaces](https://partner.venuenow.com/knowledge/how-to-add-pricing-to-your-spaces)
- [How to Add a Space to Your Venue Listing?](https://partner.venuenow.com/knowledge/how-to-add-a-space-to-your-venue-listing)
- [Welcome to VenueNow: Venue Partner Onboarding Guide](https://partner.venuenow.com/knowledge/venue-onboarding-pack)
- [How can I view and manage my listings?](https://partner.venuenow.com/knowledge/how-can-i-view-and-manage-my-listings)
- [How do I edit my space listing?](https://partner.venuenow.com/knowledge/how-do-i-edit-my-space-listing)
- [How can I edit my venue listing?](https://partner.venuenow.com/knowledge/how-can-i-edit-my-venue-listing)
- [What is the difference between a Venue and a Space?](https://partner.venuenow.com/knowledge/venue/what-is-the-difference-between-a-venue-and-a-space)
- [What do I add to my Space Description and Photos?](https://partner.venuenow.com/knowledge/venue/what-do-i-put-in-the-space-description-and-photos-section)
- [What do I include in the "Amenities & Extras" section?](https://partner.venuenow.com/knowledge/what-do-i-include-in-the-amenities-extras-section)
- [How do I add photos to my listing?](https://partner.venuenow.com/knowledge/how-do-i-add-photos-to-my-listing)
- [How to I change the order of my photos](https://partner.venuenow.com/knowledge/how-to-i-change-the-order-of-my-photos)
- [How do I make my pricing public or private?](https://partner.venuenow.com/knowledge/how-do-i-make-my-pricing-public)
- [What is the Space Score?](https://partner.venuenow.com/knowledge/what-is-the-space-score)
- [What does "Submit for publish" mean?](https://partner.venuenow.com/knowledge/what-does-submit-for-publish-mean)
- [Can I add more than one venue?](https://partner.venuenow.com/knowledge/venue/can-i-list-more-than-one-venue)
- [Can I link multiple venues to the same account?](https://partner.venuenow.com/knowledge/can-i-link-multiple-venues-to-the-same-account)
- [How do I add or remove team members / see what users are on my account?](https://partner.venuenow.com/knowledge/how-do-i-add-team-members)
- [How do I appear higher in the search results?](https://partner.venuenow.com/knowledge/how-do-i-appear-higher-in-the-search-results)
- [Can I have multiple users managing my spaces?](https://partner.venuenow.com/knowledge/venue/can-i-have-multiple-users-managing-my-spaces)
- [My file is under 10MB, but I’m still getting an upload error. What could be the issue?](https://partner.venuenow.com/knowledge/my-file-is-under-10mb-but-im-still-getting-an-upload-error.-what-could-be-the-issue)
- [Why do I encounter a 0 code error when uploading function packs?](https://partner.venuenow.com/knowledge/why-do-i-encounter-a-0-code-error-when-uploading-function-packs)
- [How can I compress my files if they are too large?](https://partner.venuenow.com/knowledge/how-can-i-compress-my-files-if-they-are-too-large)
- [Can I upload packages or offers to my listing?](https://partner.venuenow.com/knowledge/can-i-upload-packages-or-offers-to-my-listing)
- [How can I update or make changes to my venue listing (e.g., photos, descriptions)?](https://partner.venuenow.com/knowledge/how-can-i-update-or-make-changes-to-my-venue-listing-e.g.-photos-descriptions)
- [Can I set my own pricing or offer special rates for different events?](https://partner.venuenow.com/knowledge/can-i-set-my-own-pricing-or-offer-special-rates-for-different-events)
- [How do I add and edit FAQ's in my listing?](https://partner.venuenow.com/knowledge/how-do-i-add-and-edit-faqs-in-my-listing)
- [How do I remove a space that is no longer on offer?](https://partner.venuenow.com/knowledge/how-to-remove-the-space-we-no-longer-offer)

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## Account Management

- [What to do if my listings are receiving low enquiry volume?](https://partner.venuenow.com/knowledge/what-to-do-if-my-listings-are-receiving-low-enquiry)
- [How does VenueNow handle disputes between venue owners and clients?](https://partner.venuenow.com/knowledge/how-does-venuenow-handle-disputes-between-venue-owners-and-clients)
- [Why isn’t my listing appearing at the top of search results?](https://partner.venuenow.com/knowledge/why-isnt-my-listing-appearing-at-the-top-of-search-results)
- [Are there any advertising options available to increase visibility on the platform?](https://partner.venuenow.com/knowledge/are-there-any-advertising-options-available-to-increase-visibility-on-the-platform)
- [How do I get in touch with VenueNow?](https://partner.venuenow.com/knowledge/venue/how-do-i-get-in-touch-with-venuenow)
- [How do I get in touch with VenueNow?](https://partner.venuenow.com/knowledge/how-do-i-get-in-touch-with-venuenow)
- [How can I ensure my venue stands out among other listings?](https://partner.venuenow.com/knowledge/how-can-i-ensure-my-venue-stands-out-among-other-listings)

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## VenueNow Enquiries & Dashboard

- [How do Opportunities work?](https://partner.venuenow.com/knowledge/how-do-opportunities-work)
- [How do I respond to Concierge enquiries?](https://partner.venuenow.com/knowledge/how-do-i-respond-to-concierge-enquiries)
- [What is the difference between a Marketplace and Concierge enquiry?](https://partner.venuenow.com/knowledge/what-is-the-difference-between-a-marketplace-and-concierge-enquiry)
- [What is Match AI?](https://partner.venuenow.com/knowledge/what-is-match-ai)
- [What is a Concierge Enquiry?](https://partner.venuenow.com/knowledge/what-is-a-concierge-enquiry)
- [How does the Enquiry Dashboard work?](https://partner.venuenow.com/knowledge/how-does-the-enquiry-dashboard-work)
- [When should I expect to get my first booking or enquiry?](https://partner.venuenow.com/knowledge/venue/when-should-i-expect-to-get-my-first-booking-or-enquiry)
- [Where can I see all of my enquiries and bookings?](https://partner.venuenow.com/knowledge/venue/where-can-i-see-all-of-my-enquiries-and-bookings)
- [How do I contact a customer?](https://partner.venuenow.com/knowledge/venue/how-do-i-contact-a-customer)
- [How do I receive enquiry notifications?](https://partner.venuenow.com/knowledge/venue/how-do-i-receive-enquiry/booking-notifications)
- [How do I change who receives notifications?](https://partner.venuenow.com/knowledge/venue/how-do-i-change-who-receives-notifications)
- [What kind of data or insights will I receive about customer enquiries and bookings?](https://partner.venuenow.com/knowledge/what-kind-of-data-or-insights-will-i-receive-about-customer-inquiries-and-bookings)
- [Do I need to update my dashboard if I’ve already responded to the enquiry in my inbox?](https://partner.venuenow.com/knowledge/do-i-need-to-update-my-dashboard-if-ive-already-responded-to-the-enquiry-in-my-inbox)
- [Do I get access to the customers details when I receive an enquiry?](https://partner.venuenow.com/knowledge/do-i-get-access-to-the-customers-details-when-i-receive-an-enquiry)
- [I have some pending enquiries that I want to respond to. What steps should I take?](https://partner.venuenow.com/knowledge/i-have-some-expired-inquiries-that-id-like-to-reopen-in-order-to-respond-to-them.-what-steps-should-i-take)

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## Bookings

- [Do I pay a commission if I make a sale?](https://partner.venuenow.com/knowledge/do-i-pay-commission-if-i-make-a-sale)
- [What insurance am I required to provide?](https://partner.venuenow.com/knowledge/venue/what-insurance-am-i-required-to-provide)
- [How does the booking process work for customers using VenueNow?](https://partner.venuenow.com/knowledge/how-does-the-booking-process-work-for-customers-using-venuenow)

## Reporting Dashboard

- [How does reporting work?](https://partner.venuenow.com/knowledge/how-does-reporting-work)
- [Does VenueNow offer any analytics to track my venue’s performance over time?](https://partner.venuenow.com/knowledge/does-venuenow-offer-any-analytics-to-track-my-venues-performance-over-time)
- [How do I view see my listings view/performance](https://partner.venuenow.com/knowledge/how-do-i-view-see-my-listings-view/performance)

## Finance

- [What do I do if there is any dispute/change request on an invoice?](https://partner.venuenow.com/knowledge/what-to-do-if-there-is-any-dispute/change-request-on-an-invoice)
- [Is there a commission fee for each booking made through VenueNow?](https://partner.venuenow.com/knowledge/is-there-a-commission-fee-for-each-booking-made-through-venuenow)
- [Are there any penalties for subscription cancellations?](https://partner.venuenow.com/knowledge/are-there-any-penalties-for-cancellation)
- [What is the commission fee for Concierge Bookings?](https://partner.venuenow.com/knowledge/what-is-the-commission-fee-for-concierge-bookings)
- [Why do I have a late fee on my invoice?](https://partner.venuenow.com/knowledge/why-do-i-have-a-late-fee-on-my-invoice)
- [What are the payment options for success fee / subscription](https://partner.venuenow.com/knowledge/what-are-the-payment-options-for-success-fee-/-susbcription)

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## Account Settings

- [I Can’t Login to My VenueNow Account](https://partner.venuenow.com/knowledge/i-cant-log-in-to-my-venuenow-account)
- [When I log into my account I unable to see the dashboard or my event spaces](https://partner.venuenow.com/knowledge/when-i-log-into-my-account-i-unable-to-see-the-dashboard-or-my-event-spaces)
- [Unable to Log In to VenueNow? Step-by-Step Guide](https://partner.venuenow.com/knowledge/i-have-tried-logging-into-my-account-but-its-not-working)
- [I have multiple venues and use several emails to log in. Can I merge them into one account?](https://partner.venuenow.com/knowledge/i-have-multiple-venues-and-use-several-emails-to-log-in.-can-i-merge-them-into-one-account)
- [Where do the reviews on my page come from?](https://partner.venuenow.com/knowledge/where-do-the-reviews-on-my-page-come-from)
- [How do I block out dates when my venue is unavailable or already booked?](https://partner.venuenow.com/knowledge/how-do-i-block-out-dates-when-my-venue-is-unavailable-or-already-booked)
- [How do I change my password?](https://partner.venuenow.com/knowledge/venue/how-do-i-change-my-password)
- [How do I add a new venue?](https://partner.venuenow.com/knowledge/venue/how-do-i-add-a-new-venue)

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## Payment & Fees

- [Are payments via VenueNow secure?](https://partner.venuenow.com/knowledge/venue/are-payments-via-venuenow-secure)

## Venue Partner Plans

- [How do I cancel my subscription?](https://partner.venuenow.com/knowledge/how-do-i-cancel-my-subscription)

## Reporting

- [How to access competitor insights reporting](https://partner.venuenow.com/knowledge/how-to-access-competitor-insights-reporting)

## Product Updates

- [VenueNow Product Updates Feb 2025](https://partner.venuenow.com/knowledge/venuenow-product-updates-feb-2025)

## Enquiry Dashboard

- [Pink Dot on Dashboard Alert](https://partner.venuenow.com/knowledge/pink-dot-on-dashboard-alert)
- [How can I tell if a client has received my enquiry response?](https://partner.venuenow.com/knowledge/how-can-i-tell-if-a-client-has-received-my-enquiry-response)

- [Customer](https://partner.venuenow.com/knowledge/customer#main-content)

    - [Getting Started](https://partner.venuenow.com/knowledge/customer#getting-started)
    - [Enquiries and Bookings](https://partner.venuenow.com/knowledge/customer#enquiries-and-bookings)
    - [Booking Updates](https://partner.venuenow.com/knowledge/customer#booking-updates)
- [Venue Partner](https://partner.venuenow.com/knowledge/venue-partner#main-content)

    - [Become a VenueNow Partner](https://partner.venuenow.com/knowledge/venue-partner#become-a-venuenow-partner)
    - [Updating Your Listings](https://partner.venuenow.com/knowledge/venue-partner#updating-your-listings)
    - [Account Management](https://partner.venuenow.com/knowledge/venue-partner#account-management)
    - [VenueNow Enquiries & Dashboard](https://partner.venuenow.com/knowledge/venue-partner#venuenow-enquiries-dashboard)
    - [Bookings](https://partner.venuenow.com/knowledge/venue-partner#bookings)
    - [Reporting Dashboard](https://partner.venuenow.com/knowledge/venue-partner#reporting-dashboard)
    - [Finance](https://partner.venuenow.com/knowledge/venue-partner#finance)
    - [Account Settings](https://partner.venuenow.com/knowledge/venue-partner#account-settings)
    - [Payment & Fees](https://partner.venuenow.com/knowledge/venue-partner#payment-fees)
    - [Venue Partner Plans](https://partner.venuenow.com/knowledge/venue-partner#venue-partner-plans)
    - [Reporting](https://partner.venuenow.com/knowledge/venue-partner#reporting)
    - [Product Updates](https://partner.venuenow.com/knowledge/venue-partner#product-updates)
    - [Enquiry Dashboard](https://partner.venuenow.com/knowledge/venue-partner#enquiry-dashboard)
- [General](https://partner.venuenow.com/knowledge/general)
- [Supplier Partner](https://partner.venuenow.com/knowledge/supplier-partner#main-content)

    - [Getting Started](https://partner.venuenow.com/knowledge/supplier-partner#getting-started)
    - [Your Listings](https://partner.venuenow.com/knowledge/supplier-partner#your-listings)
    - [Enquiries & Bookings](https://partner.venuenow.com/knowledge/supplier-partner#enquiries-bookings)
    - [Payments & Fees](https://partner.venuenow.com/knowledge/supplier-partner#payments-fees)
    - [Performance & Analytics](https://partner.venuenow.com/knowledge/supplier-partner#performance-analytics)
    - [Account Settings](https://partner.venuenow.com/knowledge/supplier-partner#account-settings)

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