---
title: Why isn’t my listing appearing at the top of search results?
description: Discover how VenueNow’s search ranking works for venues – learn how subscription type, listing quality, Listing Score, photos, pricing and enquiry response times affect your visibility in search results, and how to get help from your Account Manager to improve performance.
---

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# Why isn’t my listing appearing at the top of search results?

Several elements influence how prominently your venue appears in search results. Understanding these can help you take practical steps to improve visibility:

1. **Subscription Type**: Venues on a Premium Listing are prioritised above those on Standard or other plan types. Upgrading can therefore increase your chances of appearing higher in search.
2. **Listing Quality and Listing Score:** Search performance is closely linked to how complete and compelling your listing is. High-quality, well-lit photos, clear and detailed descriptions, and competitive pricing all contribute to a stronger Listing Score and better ranking.
3. **Search Algorithm and Responsiveness:** The platform’s search algorithm also considers how you manage enquiries. Unanswered or expired enquiries can negatively affect your position in search results. Aim to respond to all enquiries within 24 hours to maintain a strong ranking.

If you’d like tailored guidance on improving your listing’s performance, it can be helpful to speak with your Account Manager, who can review your current setup and suggest targeted optimisations.

If you're unsure who your Account Manager is, please reach out to partner@venuenow.com to point you in the right direction. 

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