How do I edit my space listing?

Explore how to edit your space listing and how to use the space editor

Space Editor

✅ Space Editor Menu

• The second column shown to the left of the page shows each of the sections that can be edited for your space listing, as well as some additional options.
• Clicking on the section name such as "Description" will scroll the page down to that section.

Checks vs No Checks

• You'll notice that some sections have a check mark such as "Photos". This indicates that the section has at least one required field that needs to be completed before the space listing can be saved and published.
• If the section doesn't have a check mark such as "Packages, Menus and Offers", that indicates all the fields in that section are optional.

• Green vs Grey Check

  • If there is a green check, that indicates all the required fields for that section have been populated.
  • If there is a grey check, that indicates at least one additional required field needs to populated.

Listing Score

• At bottom of the space editor menu is a "Listing score". Completing each section with a check mark will increase the score until all the required fields have been populated and the score reaches 100%.

Knowledge Base

🚪Space Name (Required)

• This is the name of your space and how it appears to your team, and in enquiry emails you receive.

• Note:

  • The VenueNow team may edit your "External" space name, which is what appears to VenueNow users on your listings and in search.
  • For example, your "Internal" space name may be "Function Room 1", whereas your "External" space name may be "Modern Rooftop Bar with City Views". The VenueNow team edit these names to make your space more descriptive and increase conversions.

🖼️ Photos (Required)

• Photos uploaded via the space editor are what appear on your space listing gallery and on search cards.
• To upload photos, click the grey "Click to upload" card.
• We recommend uploading 4-10 photos per space that showcase the space from different angles - ideally set up for an event.

• Image Guide

  • We recommend uploading landscape photos that are at least 1200px wide to ensure they appear high-definition on your listing.
  • File formats: JPG, JPEG or PNG. Max 10MB file size.
  • Once uploaded, the photos will be automatically scaled to 1200px wide by 629px high and cropped from the centre of the image.

• Rearranging Photos

  • To change the order of photos in your gallery, hover on the top left of the photo, click the "Move" icon then click and drag to rearrange.
  • The first photo will automatically be updated to your "Featured" photo which is the first photo on your listing and search cards.

• Removing Photos

  • To remove / delete a photo, hover on the top right of the photo and click the "Cross" icon.

🧩 Space Type (Required)

• Private Space

  • Space within a venue that is exclusive for private hire (eg. meeting room, ballroom).

• Semi-Private Space

  • Area within a shared space of the venue (eg. section of a bar).

• Exclusive Hire (Entire Venue)

  • Exclusive hire of the whole venue.

🎉 Event Types (Required)

• Birthdays & Social Events
• Corporate Social Events
• Dining
• Conferences
• Gala Dinners & Balls
• Weddings
• Meetins

🪑 Room Layouts & Capacity (Required)

• If you are able to host events in a particular layout, click the "Layout Available" checkbox for the respective layout.
• Once the layout available checkbox has been selected, you can then enter a number in the "Capacity" field. This is the maximum number of people you can host in that layout.
• Layouts & capacities are key search filters for matching users with the right venue and are therefore very important that numbers are accurate.

• Layout options include:

  • Standing

    • Also known as "Cocktail" - ie. people all standing

  • Banquet

    • Round tables with chairs all around

  • Cabaret

    • Round tables with chairs facing one direction

  • Theatre

    • Chairs in rows all facing one direction

  • Boardroom

    • Long table with chairs around the table

  • U-Shape

    • Tables arranged in a U shape with chairs around the sides

  • Classroom

    • Square/rectangular tables with chairs facing one direction

  • Cluster

    • Square/rectangular tables with chairs facing around the table

🥂 Features & Amenities (Required)

• Features and amenities are displayed on your space and venue listings and are used as search filters to help users match with relevant venues that match their needs.
• For each feature/amenity you have the option to select if it is available, and if it as an extra cost to the user. Features/amenities that are an extra cost appear on your listing with a blue "dollar" icon.

🎁 Packages, Menus & Offers (Optional)

• Packages, menus and offers are PDF or image files that you can upload to your space listings to provide users with more information about your venue and what you can offer.

• Uploading a file

  • To upload a file click the "Add a package, menu or offer" card
  • You then add a file name which will be displayed on your space listing, select a file type, click the "Upload file" button then have the option to select an expiry date.

• File Types

  • Function Pack

    • Eg. Conference Kit or Wedding Package

  • Menu

    • Eg. Set Menu, Banquet Menu, Drinks Menu

  • Offer

    • Time sensitive offer featuring either a discount or complementary inclusions for the client. Spaces with offers have an “Offer” tag in search.
    • Example 1: Book before June 30 and get 20% off your final spend.
    • Example 2: Spend $5,000 and get a premium beverage package upgrade.

• Offers

  • Spaces with an offer uploaded appear higher in search results and have a distinct "Offer" tag on their search card.
  • There is also an "Offer" search filter to help users quickly find venues that have offers available.

• Expiry Date

  • When uploading a file, you have the option to set an expiry date.
  • Once this expiry date happens, the file will automatically be removed from your listing.
  • When uploading an offer, setting an expiry date is a required field.

🗓️ Hours & Availability (Required)

• From the "Hours & Availability" section you can select the times of the day and days of the week that your space can be booked for events. These apply to all times of the year.

• These time slots determine what user searches you'll be advertised for and when you can receive enquiries.

  • eg. If you aren't available on Monday from 9:00am-11:00am, you won't appear in search or receive enquiries if the user's event starts on Monday at 10:00am (unless you have "Flexible availability" enabled).

• Adding a time slot

  • To add a time slot, click the dropdown for that day, then click "Add Hours"

    • From here, you'll need to enter a start time and end time
    • You can also duplicate this time slot to other days of the week

    • Note:

      • You can have multiple time slots on the same day but these time slots cannot be overlapping.

        • Eg. You can have 9:00am-11:00am and 3:00pm - 11:00pm, but you cannot have 9:00am-11:00am and 10:30am-11:00pm.

• Editing Time slots

  • To edit a time slot, click on the dropdown for that day, then click "Edit" for the timeslot.
  • From here you can edit the start and end time, or "Remove" that time slot.

• Clear All

  • If you'd like to clear all existing time slots and start again, you can click "Clear All", then add new time slots.

• Flexible Availability

  • If your venue has the ability to host events outside of your "standard opening hours", we highly recommend enabling the "Flexible Availability" toggle at the bottom of the Hours & Availability table.
  • This feature allows you to appear in user searches and receive enquiries for a day where you have at least one time slot on that day.
  • If this feature is toggled off, you will only appear in user searches and receive enquries strictly for the times entered in the table.

• Block Out Dates

  • If there are specific dates of the year that your space is unavailable, you can contact venue@venuenow.com to "Block out" these dates - meaning you won't receive enquiries for these dates.

✏️ Description (Required)

⚙️ Advanced Features

Minimum Enquiry Value (Optional)

• Minimum enquiry value is a feature available for venues on a "Standard" or "Premium" plan type.
• The purpose of the minimum enquiry value feature is to ensure you only receive enquiries greater than or equal to a specific value.

• For example, if you'd only like to receive enquiries greater than or equal to $5,000 you can set this as the minimum enquiry value.

  • Eg. If a user tries to submit an enquiry for $3,000, they will see a message in the enquiry flow saying "Please note, this venue does not accept bookings for less than $5,000." and they will only be able to continue if their budget is greater than or equal to $5,000.

• Additionally, if a user is searching for venues and enters a budget, the search results factor in a space's minimum enquiry value.

  • Eg. If your space has a minimum enquiry value of $5,000 and a user enters a budgte of $3,000 in the search results, your space won't appear in the search results. If the user enters a budget greater than or equal to your minimum enquiry value in search, your space will appear.
  • Note: If the user doesn't enter a budget in search, your space will still appear (assuming it meets the other search criteria).

✅ Publishing Your Space

• Once you've populated all the required fields for your space, you have the option to publish your space by clicking "Publish" at the bottom of the page.
• Requesting to publish will send a notification email to the VenueNow team who will review your listings and ensure it meets our criteria to publish.
• As part of the review process, the VenueNow team may make edits to your listing such as your description, space name and photos to ensure you have the best chance at maximising your exposure and enquiry conversion rate.
• Note: Your space will only appear in search results and be able to receive enquiries if it is published.

👁️ Reviewing Your Listing