---
title: What is a Concierge Enquiry?
description: Concierge Enquiries are curated by our team based on the client's specific needs or preferences. This service ensures that clients are matched with providers who best fit their requirements, making it a more tailored and guided experience for both parties. We hand-hold the clients through the whole experience from venue recommendations to signed-contract. 
---

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# What is a Concierge Enquiry?

A Concierge Enquiry is a client enquiry that is sent to you through a personalised recommendation from our booking team. Unlike Marketplace Enquiries, where clients find your services through their own searches on the VenueNow Marketplace, Concierge Enquiries are curated by our team based on the client's specific needs or preferences. This service ensures that clients are matched with providers who best fit their requirements, making it a more tailored and guided experience for both parties. We hand-hold the clients through the whole experience from venue recommendations to signed-contract. 

The commission fee for Concierge Bookings is 10% of the confirmed final booking amount. Please refer to the signed terms and conditions for further information regarding our commission fee structure.

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